Zoekresultaten
Resultaat 1 - 3 (van 3)
C. Wiertz | Ko de Ruyter | S. Streukens Cooperating for service excellence in multichannel service systems
an empirical assessment
Non-fictie
Engels | 38 pagina's | METEOR, Maastricht research school of Economics of TEchnology and ORganizations, Maastricht | 2003
Gedrukt boek
C. Wiertz The kindness of strangers
studies on customer behavior in commercial virtual communities
Non-fictie
Engels | 117 pagina's | 2005
Gedrukt boek
C. Wiertz | Ko de Ruyter | S. Streukens On the role of normative influences in commercial virtual communities
Non-fictie
Engels | 46 pagina's | METEOR, Maastricht research school of Economics of TEchnology and ORganizations, Maastricht | 2003
Gedrukt boek