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International Federation of Library Associations and Institutions Proceedings of the 4th Northumbria international conference on Performance measurement in libraries and information services "Meaningful measures for emerging realities": an IFLA satellite preconference sponsored by the IFLA Section on Statistics held at Sheraton Square Conference Center Pittsburgh, Pennsylvania, USA 12 to 16 August 2001
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Engels | 363 pagina's | Association of Research Libraries, Washington DC | 2002
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