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J. Groenendaal Frontline command
reflections on pratice and research
Summary: Some frontline organizations presume that frontline command (defined as the direct supervision of frontline workers by frontline commanders) is required for frontline work to be effective. However, little scholarly effort has been devoted to investigate frontline command. This thesis therefore investigates the effectiveness of frontline command in the police organization responsible for major criminal investigation and the response organization of the fire service. Different research methods...
Non-fictie
Engels | 293 pagina's | eleven international publishing, The Hague | 2015
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