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Edwin Hoffman | Arjan Verdooren Diversity competence
cultures don't meet, people do
1) Culture: everywhere and nowhere 2) From intercultural competence to diversity competence 3) Critical diversity issues: power and ethics 4) Diversity-sensitive communication and the TOPOI model 5) The TOPOI area Tongue: verbal and non-verbal language 6) The TOPOI area Order: views and logic 7) The TOPOI area Persons: identity and relationship 8) The TOPOI area Organization 9) The TOPOI area Intentions: motives 10) TOPOI interventions 11) Applications of the TOPOI model
Non-fictie
Engels | 352 pagina's | Uitgeverij Coutinho, Bussum | 2018
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