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Ko de Ruyter Dissatisfaction management
a study into the use of consumer dissatisfaction as a source of management information by organizations
Non-fictie
Engels | 394 pagina's | 1993
Gedrukt boek
Resultaat 1 - 1 (van 1)
a study into the use of consumer dissatisfaction as a source of management information by organizations
Non-fictie
Engels | 394 pagina's | 1993
Gedrukt boek